Errors & Day-to-Day Problems
PCLaw will not open, shows an error, will not print or post, or runs slowly. We find the cause and fix it, usually in one remote session.
Older PCLaw Versions
Support for Older PCLaw Versions
PCLaw 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14: if your firm still runs it, we still support it. Errors fixed, data repaired and recovered, old installations moved to new computers, and upgrades when you choose.
Work led by Saimoon Bhuiyan, a PCLaw Certified Independent Consultant
Older PCLaw Versions We Support
- PCLaw 14
- PCLaw 13
- PCLaw 12
- PCLaw 11
- PCLaw 10
- PCLaw 9
- PCLaw 8
- PCLaw 7
- PCLaw 6
- PCLaw 5
- PCLaw 4
What We Do
Help for the PCLaw Version You Already Have
You do not have to upgrade before we will help. We work on the version that is installed.
Data Repair
Out-of-balance ledgers, trust listings that no longer agree, damaged indexes and failed integrity checks in a PCLaw database, repaired without losing history.
Data Recovery
A PCLaw database that will not open after a crash, a failed disk, a virus or a bad restore. We work from whatever you have: the live files, an old backup, or a failing drive.
New Server or New PC
Moving PCLaw off an ageing computer. We test it on the new one with a copy of your data first, so you know it works before the old machine is switched off.
Year-End & Reconciliations
Closing the year, reconciling bank and trust accounts and producing the reports your accountant and law society need, in the PCLaw you already use.
Upgrade or Move On
When you are ready, we upgrade PCLaw to a current version or move your data to other software, with balances checked before and after.
Your Situation
When the Vendor Has Moved On
Software vendors support their recent versions and retire the rest. A firm on an older PCLaw version is told to upgrade before anyone will look at the problem, which is no help when billing has stopped.
The software itself does not stop when support ends. Many firms run an older version for years without trouble. What changes is that there is nobody to call, and the computer it runs on keeps getting older.
We are the people to call. We fix the problem on the version you have, make sure your data is protected, and lay out your options without pushing any of them.
- Every version from PCLaw 4 onward
- No upgrade required before we help
- Remote service across Canada and the United States
- Emergency recovery available 24/7
First Call Checklist
What we ask, so the first session is useful
If you do not know the answers, we find them with you.
- The exact version, from Help > About PCLaw
- Where the data is stored
- The date of your last good backup
- What changed just before the problem began
- Whether you still have the installer
Your Options
Four Sensible Paths From an Older Version
We set out what each one costs and involves, and you decide. None of them has to happen this month.
Stay, With Protection
Keep using PCLaw, with tested backups, a saved copy of the installer and someone to call. Often right for a firm that is winding down or changing software within a year or two.
Upgrade to Current PCLaw
Convert the PCLaw database to a current version. We run the conversion on a copy first and compare the balances before the real upgrade is scheduled.
Move to Other Software
Take your clients, matters, unbilled work, receivables and trust balances to Clio, Soluno, Leap or another system, reconciled to PCLaw on the day you switch.
Archive It
If the firm no longer enters new work in PCLaw, we leave you with a read-only copy that still opens, for the years you must keep the records.
FAQ
Older PCLaw Version Questions
PCLaw 4, 5, 6, 7, 8, 9, 10, 11, 12, 13 and 14, and every version released since. If it is PCLaw, we work on it.
Open PCLaw and choose Help > About PCLaw. The version number is shown there. If PCLaw will not open, we can read the version from the program files.
It can be, for a time, if three things are true: your backups are tested, you have kept a copy of the installer, and the computer it runs on is left as it is. The risk is not the software failing on its own. It is a hardware failure or a Windows change with nobody to call.
No. Upgrading is often the right long-term answer, and we will tell you if we think it is, but we fix the problem on your current version first.
In most cases, yes. From a very old version it may take more than one step. We convert a copy first and compare the balances before and after.
Yes. We set up a read-only copy that still opens, so you can answer questions and meet your record-keeping obligations without keeping an old server alive.
Yes. All of this work is done remotely over a secure connection, for law firms across Canada and the United States.
Older PCLaw Version Support guides
All resourcesPCLaw
PCLaw End of Support: Your Options on an Older Version
The vendor now supports each PCLaw release for a limited time. Here is what end of support means in practice, how to tell where your version stands, and the choices open to you.
Read article MigrationHow to Move PCLaw to a New Server Without Losing Data
Replacing the office server is the riskiest routine event in a PCLaw system's life. This is the checklist for moving the program, the data and every workstation safely.
Read article PCLawThe Complete PCLaw Database Backup Strategy Guide
How to back up PCLaw properly on both the c-tree (Workgroup) and SQL Server editions, how often to do it, and how to prove a backup will restore before you need it.
Read articleStill on an Older PCLaw? Talk to Us
Tell us the version and what is happening. You will hear back from a PCLaw specialist, not a call centre.