Errors & Day-to-Day Problems
PCLaw 14 will not open, shows an error, will not print or post, or runs slowly. We find the cause and fix it, usually in one remote session.
Older PCLaw Versions
PCLaw 14 Support, Long After the Vendor Stopped
Your firm still runs PCLaw 14, and it still holds your books, your trust records and your client history. We support PCLaw 14 every day: fixing errors, repairing data, moving it to new computers, and upgrading it when you are ready.
Work led by Saimoon Bhuiyan, a PCLaw Certified Independent Consultant
What We Do
Help With PCLaw 14, Whatever Has Gone Wrong
The work is done remotely, by people who know PCLaw 14 and the versions on either side of it.
Data Repair
Out-of-balance ledgers, trust listings that no longer agree, damaged indexes and failed integrity checks in a PCLaw 14 database, repaired without losing history.
Data Recovery
A PCLaw 14 database that will not open after a crash, a failed disk, a virus or a bad restore. We work from whatever you have: the live files, an old backup, or a failing drive.
New Server or New PC
Moving PCLaw 14 off an ageing computer. We test it on the new one with a copy of your data first, so you know it works before the old machine is switched off.
Year-End & Reconciliations
Closing the year, reconciling bank and trust accounts and producing the reports your accountant and law society need, in the PCLaw 14 you already use.
Upgrade or Move On
When you are ready, we upgrade PCLaw 14 to a current version or move your data to other software, with balances checked before and after.
Your Situation
Running PCLaw 14 Today
PCLaw 14 is close enough to the current product that many firms do not think of it as old. The vendor has stopped providing technical support for the early PCLaw 14 releases, and many firms are still on them.
Day to day it keeps working. The trouble comes when Windows updates, a server is replaced, or the data develops an error, and the vendor's answer is to upgrade first.
We fix the problem on the version you have. Upgrading is then your decision, made on your schedule, and from PCLaw 14 it is usually more straightforward than from earlier versions.
- The vendor no longer provides technical support for the early PCLaw 14 releases
- The software does not stop working when support ends
- Your records must stay readable for as long as your regulator requires
- A tested backup matters more on an old version than on a new one
First Call Checklist
What we ask, so the first session is useful
If you do not know the answers, we find them with you.
- The exact version, from Help > About PCLaw
- Where the data is stored
- The date of your last good backup
- What changed just before the problem began
- Whether you still have the installer
Your Options
Four Sensible Paths From PCLaw 14
We set out what each one costs and involves, and you decide. None of them has to happen this month.
Stay, With Protection
Keep using PCLaw 14, with tested backups, a saved copy of the installer and someone to call. Often right for a firm that is winding down or changing software within a year or two.
Upgrade to Current PCLaw
Convert the PCLaw 14 database to a current version. We run the conversion on a copy first and compare the balances before the real upgrade is scheduled.
Move to Other Software
Take your clients, matters, unbilled work, receivables and trust balances to Clio, Soluno, Leap or another system, reconciled to PCLaw on the day you switch.
Archive It
If the firm no longer enters new work in PCLaw 14, we leave you with a read-only copy that still opens, for the years you must keep the records.
FAQ
PCLaw 14 Questions
Yes. We support every PCLaw version from PCLaw 4 onward, including PCLaw 14. We do not require you to upgrade before we will help.
The vendor has ended technical support for the early PCLaw 14 releases. Later releases in the same family are sold under a year name, so check Help > About PCLaw for your exact version. The software keeps running, but when something goes wrong you need an independent specialist.
It depends on the exact release and how it is installed. We test your version on the new computer with a copy of your data before you replace anything, and tell you plainly whether it works as it is, needs adjusting, or needs an upgrade first.
In most cases, yes. We convert a copy of your database first, compare the trust, receivables and general ledger balances before and after, and only then schedule the real upgrade. A current version needs an active plan with the vendor.
Very often, yes. Stop using the computer, do not restore over the damaged files, and call us. We copy what is there before attempting anything, so no attempt can make matters worse.
Yes. The data is what matters, and it can be worked on, moved or upgraded without the original discs. Tell us what you have and we will tell you what is possible before any work starts.
Yes. All of this work is done remotely over a secure connection, for law firms across Canada and the United States.
PCLaw 14 Support guides
All resourcesPCLaw
PCLaw End of Support: Your Options on an Older Version
The vendor now supports each PCLaw release for a limited time. Here is what end of support means in practice, how to tell where your version stands, and the choices open to you.
Read article MigrationHow to Move PCLaw to a New Server Without Losing Data
Replacing the office server is the riskiest routine event in a PCLaw system's life. This is the checklist for moving the program, the data and every workstation safely.
Read article PCLawThe Complete PCLaw Database Backup Strategy Guide
How to back up PCLaw properly on both the c-tree (Workgroup) and SQL Server editions, how often to do it, and how to prove a backup will restore before you need it.
Read articleTalk to Someone Who Knows PCLaw 14
Tell us the version and what is happening. You will hear back from a PCLaw specialist, not a call centre.