Saimoon Bhuiyan
Principal Consultant · Inevex Solutions Inc.
- PCLaw Certified Independent Consultant
- 30+ Years
- SQL Server DBA
- MCSE Certified
- Legal Technology
Certified by LexisNexis and PCLaw | Time Matters. Quoted by PCLaw | Time Matters on data corruption · LinkedIn
Professional Background
Saimoon Bhuiyan brings over 25 years of enterprise technology leadership to Inevex Solutions. His career began in technical support operations at LexisNexis USA in 1998, where he rose from Team Lead to Technical Support Manager — building and running high-volume enterprise support organizations serving law firms across North America.
With deep roots in legal technology platforms — particularly PCLaw, Quicklaw, and Lexis Advance — Saimoon spent over a decade inside LexisNexis in progressively senior roles. As Technical Product Manager, he owned the full lifecycle of enterprise legal research platforms, managed $10M+ in product budgets, and led 25+ enterprise product launches across Canada and the United States.
In 2011, he founded Inevex Solutions Inc. to address a gap he witnessed firsthand: law firms relying on mission-critical PCLaw systems, yet receiving support from generalist IT providers with no real depth in legal software.
Core Expertise
- PCLaw Architecture
- SQL Server DBA
- Data Recovery
- Enterprise Legal Technology
- Incident & Escalation Management
- SLA / SLO Governance
- Technical Product Management
- Platform Operations
- AI & Cloud Operations
- Law Firm Operations
Career Highlights
$605K Annual Cost Savings at LexisNexis
Eliminated operational redundancies through staffing model re-engineering and process optimization.
19 Days → 3 Days Mean Resolution Time
Redesigned escalation workflows, reducing mean resolution time by 84%.
25+ Enterprise Product Launches
Led full release lifecycle for Quicklaw & Lexis Advance, including the Canadian launch of Lexis Advance.
$10M+ Platform Budget Management
Managed $6M+ OPEX and $4M CAPEX at LexisNexis for enterprise platform development.
First Field Systems Engineer in Canada for LexisNexis
Established foundational field engineering practices; delivered to top 10 Canadian law firms.
CSAT 50%→65% & Revenue $8.4M→$12.6M
Improved customer satisfaction by 15 points while supporting 50% revenue growth.
Professional Experience
- 2011 – Present
Founder & CEO — Inevex Solutions Inc.
PCLaw consulting, data recovery, enterprise legal software support
- Aug–Nov 2023
Data Migration Engineer — ZenCase
End-to-end ETL migration for enterprise legal SaaS customers
- 2021 – 2023
Technical Sales Support Engineer — PCLaw | LexisNexis
Enterprise escalations, C-suite stakeholder engagement, product demos
- 2018 – 2021
Chief Information Officer — MedFix Healthcare
Led all technology operations and engineering teams
- 2013 – 2016
Technical Product Manager — LexisNexis Canada
Quicklaw & Lexis Advance lifecycle; $10M+ budget management
- 2011 – 2013
Staff Field Systems Engineer — LexisNexis Canada
First Field Systems Engineer in Canada; top 10 law firm deployments
- 2008 – 2011
Staff Customer Systems Engineer — LexisNexis USA
C++ diagnostics, cross-regional escalations, CSAT improvements
- 2003 – 2008
Technical Support Manager — LexisNexis USA
SLA governance, $605K cost savings, 84% resolution time improvement
- 1998 – 2003
Technical Support Team Lead — LexisNexis USA
CSAT 76%→85%, revenue growth $8.4M→$12.6M
Education & Certifications
- B.Eng. Chemical Engineering (Incomplete)McGill University
- Diploma — Computer Network Specialist & Programmer AnalystCDI Institute of Technology
- Diploma — Software Application DeveloperDeVry Institute of Technology
- Certificate — Computer ProgrammingSeneca College
- MCSE 2002
- SQL Server DBA
- C / C# Programming
- Incident Management
- Leadership & Coaching
- Data Privacy & Security