It is a fundamental business rule that good customer service is required to retain your customers but how do you measure good customer service? Firstly, you need to define what good customer service actually means to you. Does it mean the same to your customers? If this doesn’t match to begin with then you’re already […]
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Helping businesses to improve their customer experience, otherwise known as CX, is the top goal of any Inevex Solution so let’s explain why use a customer survey app. Customer experience has become a very important topic in the business world and is now common place in any discussions surrounding corporate or general business strategy. However, […]
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